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Disappointment

life science Maturity 11-13 Next article →

Disappointment is a complex feeling of dissatisfaction. It occurs when a person's hopes or expectations fail to happen.

"Disappointment" - 1882 - Julius Leblanc Stewart
"Disappointment" - 1882 - Julius Leblanc Stewart

While it is similar to regret, there is a key difference. A person feeling regret focuses on their own personal choices. A person feeling disappointment focuses on the outcome itself. This emotion is a significant source of psychological stress. It is studied closely within the field of decision analysis. Along with regret, it is one of two primary emotions involved in how humans make decisions.

Psychologically, disappointment is a subjective response. It is directly related to rewards that a person anticipates. The time required to recover from this feeling varies greatly. For some individuals, recovery takes only a few minutes. For others, the same level of disappointment can last several days. Some researchers have studied a concept called the "disappointment effect." This theory suggests that optimists may experience immune system compromise. The idea is that optimists do not use "emotional cushioning." This means they may not prepare themselves for a negative outcome. However, researcher Suzanne Segerstrom has challenged this view since the mid-1990s. She suggests that optimists might instead actively tackle their problems. This active approach may be why they experience some immunity compromise.

The history of the word reveals interesting changes in meaning. The term "disappoint" is traced back to the Middle English word "disappointen." This word came from the Old French word "desapointer." In its original, literal sense, it meant to remove someone from an office. By the late 15th century, it began to mean general frustration. It was not until the middle 18th century that it was recorded in English as an emotional state of dejection.

In the mid-1980s, scientists began to develop formal disappointment theory. David E. Bell pioneered this work. He was later joined by Graham Loomes and Robert Sugden. Their theory focuses on how people evaluate risks. They found that people feel disappointment when a risky outcome is not as positive as expected.

Untitled (Disappointed)
Untitled (Disappointed)

This theory helps explain many behaviors, such as taxpayer compliance or return migration. It also explains why people are "disappointment averse" when they compete. This means they make decisions specifically to avoid the feeling of failing an expectation.

Disappointed individuals often focus on "upward counterfactuals." This term refers to thinking about alternative outcomes that would have been better than what actually happened. This mental process can be so strong that even positive results feel bad. For example, David E. Bell used the example of a $10,000 lottery win. If $10,000 is the highest possible prize, the winner feels happy. However, if $10,000 is only the lowest possible prize, the winner may feel disappointed. Recent researchers like Philippe Delquié and Alessandra Cillo have expanded this idea. They look at how disappointment can happen even after a positive event. A person might be happy with a stock market gain. They may then feel disappointed a week later if they realize they could have made more profit by waiting.

Disappointment also has a place in the legal system. This usually happens when people buy goods or services that do not meet their expectations. Customers sometimes seek damages for a "breach of contract." They argue that the failure caused them distress and disappointment. While courts do not always allow these damages, some cases have been successful. English law includes the case of Jarvis v Swans Tours Ltd in 1972. Another important case is Farley v Skinner from 2001. In 2010, a case called Milner v Carnival took place. Mr. and Mrs. Milner sought damages after a cruise on the ship Queen Victoria. They claimed a loss of value and also sought damages for distress and disappointment. Judge Simon Tuckey noted this case could provide guidance for future "holiday" cases.

Finally, different thinkers have looked at how disappointment connects to identity. Psychotherapist Ian Craib published a book in 1994 titled "The Importance of Disappointment." He argued that a culture that avoids disappointment can be harmful. He suggested that modern therapy culture sometimes provides false expectations of perfection. This can prevent people from building a healthy self-identity. Similarly, Lacanians believed that childhood disappointment is essential. They argued it allows a child to enter the symbolic world of culture. In adulthood, facing the frustration of our demands by the world is seen as a way to discover who we truly are.

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