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Online shopping

technology Maturity 11-13

You can buy things on a computer.

Shopping online with bank card.jpg
Shopping online with bank card.jpg
You look at pictures of toys or clothes. Then you pay with a card. The store sends the items to your home. It is easy to shop this way. Do you like to shop online?

47 words

You can buy things on the Internet.

Shopping online with bank card.jpg
Shopping online with bank card.jpg
You use a phone or a computer to shop. You can look at many pictures. You can also read about the items.
Automated online assistant.png
Automated online assistant.png
First, you pick what you want. Then, you pay with a card. The store sends the items to you. Some items are sent to your house. Other items are sent through the air. This is a fast way to shop. It is fun to find new things online.

85 words

You can buy things on the Internet. This is called online shopping.

Shopping online with bank card.jpg
Shopping online with bank card.jpg

You use a computer or a phone to shop. You can visit a store's website to find things. Some people use a search engine to find the best price. You can shop on a laptop or a tablet. You can even use a smartphone. This is often called m-commerce, or mobile commerce. It means shopping on a mobile device.

Online stores are always open. They do not close at night like real stores. You can look at photos of items. You can also read about their features. To buy something, you need the Internet. You also need a way to pay. You might use a credit card or PayPal.

Automated online assistant.png
Automated online assistant.png

If you buy a book, the store ships it to you. If you buy a song, they send the file through the Internet. Some big stores are Amazon and eBay. Michael Aldrich was a pioneer of this way of shopping. In 1979, he connected a TV to a computer. This helped people buy things using a telephone line.

187 words

Online shopping is a way to buy things using the Internet.

Shopping online with bank card.jpg
Shopping online with bank card.jpg
People use web browsers or mobile apps to find what they need. You can shop on a desktop computer, a laptop, or a tablet. Many people also use smartphones for this. This type of shopping on mobile devices is called m-commerce. It allows you to browse through products anywhere you go. Some stores are for regular people, which is called business-to-consumer. Other stores help one business buy from another business. This is known as business-to-business shopping.

Shopping online works in a very specific way. First, you visit a website to look at products. You can see photos and read about product features. You can also use a search engine to find the best price. To finish a purchase, you must have Internet access. You also need a way to pay, like a credit card or PayPal.

Automated online assistant.png
Automated online assistant.png
If you buy a physical item, the store ships it to your home. If you buy a digital item, like a song, the store sends the file over the Internet. This makes the process very fast and convenient.

People have been working on this technology for a long time. In the 1960s, IBM created a system for processing financial deals. This helped American Airlines manage ticket reservations through a system called SABRE. In 1979, an English entrepreneur named Michael Aldrich became a pioneer.

Michael Aldrich 2010.JPG
Michael Aldrich 2010.JPG
He connected a television to a computer using a telephone line. This was a very early version of online shopping. Later, in 1991, the World Wide Web became available for commercial use. This changed how everyone used the Internet to trade.

Many big companies grew because of these new tools. Amazon.com and eBay both launched in 1995. Alibaba launched its sites Taobao and Tmall in 2003 and 2008.

Foodora messenger.jpg
Foodora messenger.jpg
Some days are even bigger than others for these stores. For example, Singles Day is the largest online shopping day in the world. In 2014, Alibaba's sites alone had US$9.3 billion in sales on that day. In the United Kingdom, online sales reached 37.8% of all retail sales in January 2021. These numbers show how much the world has changed.

Online shopping is a lot like visiting a real store. You look at items on a shelf, but here the shelves are on a screen. You can read reviews from other shoppers to help you decide. These reviews often include text, videos, or even photos from customers.

Automated online assistant.png
Automated online assistant.png
However, shopping online can feel different than shopping in person. Some people worry about privacy or if the product will be right. They might also worry about how to use the language on the site. Even so, more people use websites for things they used to buy in person.

470 words

Online shopping, also known as electronic commerce or e-commerce, is a method of buying goods and services over the Internet.

Shopping online with bank card.jpg
Shopping online with bank card.jpg
Consumers use web browsers or mobile applications to access digital storefronts. This process can happen on many devices, including desktop computers, laptops, tablets, and smartphones. When people use mobile devices to shop, it is specifically called mobile commerce, or m-commerce. There are two main types of online shopping models. Business-to-consumer (B2C) shopping mimics a traditional retail experience where individuals buy from a company. Business-to-business (B2B) shopping occurs when businesses purchase goods or services from other businesses.

The mechanism of an online transaction follows a specific sequence. First, a customer visits a retailer's website or uses a shopping search engine. These search engines help users compare prices and availability across different vendors. The customer then browses a range of products, viewing images and reading specifications. To complete the purchase, the user must have Internet access and a valid payment method. This might include a credit card, a debit card, or services like PayPal. Once the transaction is processed, the fulfillment stage begins. For physical goods like books or clothing, the e-tailer ships the item to the customer. For digital products like software or audio files, the e-tailer sends the data directly over the Internet.

Researchers have identified different types of online shoppers based on their motivations. Rohm and Swaninathan categorized these into four distinct groups. These are convenience shoppers, variety seekers, balanced buyers, and store-oriented shoppers. People shopping online are often driven by the wide variety of products available. They also value the perceived convenience of the digital experience. This differs from offline shoppers, who are often motivated by time-saving or recreational goals. Digital environments also use interactive tools to help customers decide. Software from companies like Trustpilot or Bazaarvoice provides user-generated content. This content includes text reviews, videos, and customer photos to help guide decisions.

The history of online commerce began long before the modern web. In the 1960s, IBM developed online transaction processing, known as OLTP. This allowed financial transactions to be processed in real-time. One famous application was SABRE, a reservation system for American Airlines. This system linked travel agency terminals to a large IBM mainframe computer. In 1979, Michael Aldrich pioneered a new system by connecting a modified television to a computer via a telephone line.

Michael Aldrich 2010.JPG
Michael Aldrich 2010.JPG
He used videotex technology, which featured a simple menu-driven interface. This allowed corporate systems to be opened to outside users for information and transactions. Later, in 1991, the World Wide Web was opened for commercial use.

Technological milestones in 1994 helped shape the modern landscape. This year saw the rise of online banking and the first online pizza shop via Pizza Hut. Netscape also introduced the SSL v2 encryption standard to ensure secure data transfer. This security was vital for the first secure retail transactions over the Web. Shortly after, Amazon.com and eBay launched in 1995. Alibaba later expanded the market by launching Taobao in 2003 and Tmall in 2008. These developments transformed the Internet from a simple advertising platform into a dynamic space for global trade.

Global e-commerce has reached massive proportions. In 2012, the Asia-Pacific region saw international sales increase by over 30%, reaching more than $433 billion in revenue. This was significantly higher than the U.S. revenue of $364.66 billion at that time. One of the largest shopping events is Singles Day, where Alibaba's sites alone recorded $9.3 billion in sales in 2014. In the United States, online sales accounted for 9.8% of all retail sales in 2018. The United Kingdom has also seen high engagement, with online sales peaking at 37.8% of all retail transactions in January 2021.

Despite the growth, several factors influence how people behave in digital environments. Risk and trust are two of the most important elements. Some customers worry about privacy, security, or whether a product will meet their needs. They may also worry about after-sale services or difficulty understanding the language used in e-sales. Because customers cannot physically examine products before they arrive, perceived risk is a major factor. However, websites that provide secure payment options and reliable delivery systems help build the trust necessary for growth.

Automated online assistant.png
Automated online assistant.png

706 words
🖼️ Images & Media (4)
File:Shopping online with bank card.jpg
Shopping online with bank card.jpg
File:Michael Aldrich 2010.JPG
Michael Aldrich 2010.JPG
File:Foodora messenger.jpg
Foodora messenger.jpg
File:Automated online assistant.png
Automated online assistant.png
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